Our Technology
There are several software products and solutions that are utilised at The Rent House to effectively manage residential tenancies. Many of these software solutions interface and transfer information to and from each other. All software solutions utilised are portable, cloud based and support real-time data capture.
Property Tree
The main property management software solution we use at The Rent House to manage residential tenancies is Property Tree. Developed by MRI Software, which is a leading provider of innovative real estate software applications and hosted solutions, Property Tree is a property management and trust accounting software, exclusively created for professional property management providers. Property Tree is a renowned, leading, cloud-based software product that is portable, scalable, highly reliable and secure. Property Tree is hosted in state-of-the-art data centres that employ bank-level security. Data is backed up to multiple geographically diverse locales every few minutes. At any one time, there are no less than two back-ups of data should there be an issue with the primary server. Property Tree is regularly patched and updated to fix bugs and respond to user suggested improvements.
Property Tree also integrates with its own mobile applications, creating portability for users at all times. We currently provide all our tenants and landlords with their own secure portal logins respectively. This means that tenants and landlords can log into Property Tree and in real-time, view any of their personal tenancy information. This includes but is not limited to payment dates, rent amounts, renewal dates and overdue amounts as well as source copies of historical documentation, report maintenance and communicate with staff.
INSPECTION MANAGER
For conducting inspections including routine, ingoing, and outgoing inspections as well as condition assessments, we utilise a cloud-based software product called Inspection Manager. This software combines photo, video and written data to provide reports that are comprehensive and easy to understand. This software is consistently improved and developed to meet real-life requirements and industry demands. For example, as a response to the Covid-19 pandemic, tenant-assisted inspection capability was developed along with digital signing and key handover, removing any requirement of paper reports and signing. Inspection Manager has a two-way API with Property Tree, ensuring that all inspections are up-to-date and finally saved and stored in a secure manner with real-time transfer of information. Inspection Manager also has strong integration between its own comprehensive mobile application as well as a cloud-based desktop interface. This creates portability for users and clients and enhanced functionality.
TPS
For online tenancy applications, background and credit checks, and preparation and signing of tenancy agreements and renewals, we utilise a suite of cloud-based software products developed by The Tenancy Practices Services Ltd, of whom The Rent House is a trusted partner. This software has a direct two-way API with Property Tree ensuring accuracy with any new tenancy information including tenancy agreements, dates etc. being automatically transferred in real-time.
Viewing Tracker
For the scheduling and booking of property viewings for leasing requirements, we partner with viewingtracker.com which is a fully cloud-based, mobile integrated software product that has real-time integration with Trade Me. Prospective tenants can view and book into available viewings for properties, enhancing our staff efficiency, safety and security by capturing the contact details of those attending.
SATS
For smoke alarm compliance, we partner with Smoke Alarm Testing Services (SATS) who have an integrated booking software / portal with a one-way API from Property Tree, ensuring they always have real-time information on tenancy contact details and vacancies.