Our Services

At The Rent House, we specialise in providing tailored residential property management services designed specifically with property owners and landlords in mind. Our dedicated focus on property management enables us to maintain impeccable systems and processes, ensuring the delivery of high-quality, reliable service that exceeds expectations.

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Effective Communication

We understand the importance of regular communication with our clients, keeping you informed every step of the way. Our commitment to constant communication sets us apart in the property management market and plays a pivotal role in our continuous growth.

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Utilisation of Cutting-Edge Technology

Partnering with industry-leading real estate software companies, we leverage advanced utilities and automations to streamline our services. For instance, our property management software, Property Tree, automates essential tasks such as lease renewal reminders, rent payment notifications, and compliance checks, ensuring smooth operations and timely actions.

Safety and Compliance

The safety, health, and security of all stakeholders, including staff and tenants, are paramount to us. Our team undergoes rigorous training to stay updated on legislative requirements, ensuring compliance with the Residential Tenancies Act (RTA). We employ robust vetting processes for prospective tenants, including background and credit checks, to maintain the quality of tenants across your portfolio.

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Conflict Resolution Expertise

Managing conflicts and resolving disputes is a crucial aspect of our service delivery. We set clear expectations for tenants from the outset and provide comprehensive guides to minimize misunderstandings. Our conflict management plan and disputes resolution program are designed to prevent and address any issues swiftly and effectively.

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Privacy Protection

Adhering to the Privacy Act 1993, we prioritize the confidentiality and security of personal information, ensuring it is handled with the utmost care and compliance.

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Documented Systems and Processes

Our established systems and processes, including staff checklists and extensive document libraries, ensure efficient tenancy management. Hazard identification protocols and risk management plans are in place to safeguard against potential risks during site visits.

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Strategic Marketing Partnerships

Through strategic partnerships with prominent property portals, we maximize the visibility of your properties, maintaining occupancy rates consistently above 99%.

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Robust Financial Management

With a dedicated accounts team and experienced General Manager overseeing our accounting systems, including audited bank trust accounts, we guarantee accurate and effective financial outcomes for your properties.

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Comprehensive Maintenance Plans

We implement regular maintenance plans to preserve the condition of your properties effectively, covering tasks such as lawn mowing, pool maintenance, and annual servicing of essential systems.